Service Advisor/Writer
Nelson Kia Subaru Nelson Kia Subaru Bassett, VA Bassett, VA Full-time Full-time $40,000 - $50,000 a year $40,000 - $50,000 a year We are looking for an experienced Service Writer to join our team.
The successful candidate will be responsible for providing excellent customer service, scheduling appointments, and accurately documenting customer information.
The Service Writer will also be responsible for verifying customer information, preparing estimates, and ensuring that all paperwork is properly completed.
The ideal candidate will have excellent communication skills, a commitment to customer satisfaction, and the ability to multitask in a fast-paced environment.
Responsibilities:
Greet customers and listen to their needs and concerns.
Provide accurate estimates for service and repairs.
Communicate with technicians to ensure customer satisfaction.
Keep records of all services and repairs performed.
Schedule appointments for customers.
Provide advice on preventative maintenance and additional services that may be needed.
Answer customer questions about services, products, and warranties.
Job Type:
Full-time Pay:
$40,000.
00 - $50,000.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
10 hour shift
Experience:
Dealership:
1 year (Required) License/Certification:
Driver's License (Required) Ability to Relocate:
Bassett, VA 24055:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate will be responsible for providing excellent customer service, scheduling appointments, and accurately documenting customer information.
The Service Writer will also be responsible for verifying customer information, preparing estimates, and ensuring that all paperwork is properly completed.
The ideal candidate will have excellent communication skills, a commitment to customer satisfaction, and the ability to multitask in a fast-paced environment.
Responsibilities:
Greet customers and listen to their needs and concerns.
Provide accurate estimates for service and repairs.
Communicate with technicians to ensure customer satisfaction.
Keep records of all services and repairs performed.
Schedule appointments for customers.
Provide advice on preventative maintenance and additional services that may be needed.
Answer customer questions about services, products, and warranties.
Job Type:
Full-time Pay:
$40,000.
00 - $50,000.
00 per year
Benefits:
401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Day range:
Monday to Friday Rotating weekends Shift:
10 hour shift
Experience:
Dealership:
1 year (Required) License/Certification:
Driver's License (Required) Ability to Relocate:
Bassett, VA 24055:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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